Refund Policy
Last updated: September 7, 2026
30-day money-back guarantee
We want you to be happy with nestBooks. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — this applies to monthly plans, yearly plans, and lifetime plans alike. No questions asked, no hard feelings.
How to request a refund
Just email us at support@getnestbooks.com from the address you bought with, and we'll take care of it. Refunds are issued through Stripe, our payment processor, back to your original payment method.
You can also cancel a subscription yourself at any time from the billing portal linked on our pricing page — your plan then stays active until the end of the period you've paid for.
What happens after a refund
Refunds are returned to your original payment method. Once a subscription refund is processed, your plan returns to the trial/free state at the end of the current billing period (or immediately for a refunded lifetime plan). Your data stays exportable for a reasonable window — see our Terms & Conditions.
Canceling instead
You can cancel a subscription at any time without requesting a refund — you'll keep access until the end of the period you've already paid for, and won't be charged again.
