Terms & Conditions

These Terms & Conditions ("Terms") are an agreement between you and Mateo Jack Porcelli, trading as nestBooks ("nestBooks", "we", "us"). By creating an account or continuing to use the nestBooks website or apps (the "Service"), you agree to these Terms. If you use the Service on behalf of a business, you confirm you have authority to bind that business; if you use it as an individual, you confirm you are of legal age in your jurisdiction.

nestBooks is bookkeeping software: a check register, account reconciliation, expense tracking, check writing, invoicing, customer and team records, reports, and AI-assisted features such as a money assistant and marketing drafts. We grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you selected, for your own personal or internal business purposes.

Payments are processed by Stripe on our behalf. Card details are entered on Stripe's secure checkout and are never stored by us. Your purchase is a direct sale from us to you, and we handle all customer service inquiries, cancellations, and refunds.

Subscriptions renew automatically at the interval you selected until canceled. Lifetime plans are a one-time purchase that remain valid for as long as the Service operates. You can cancel a subscription at any time from the billing portal linked on our pricing page, or by emailing support@getnestbooks.com; access continues until the end of the current billing period. Applicable taxes may be added at checkout.

You must provide accurate information and keep it up to date. You are responsible for keeping your sign-in credentials confidential and for all activity that happens under your account. Tell us promptly at support@getnestbooks.com if you suspect unauthorized access.

You must not misuse the Service. That includes, without limitation:

• using the Service for anything unlawful, fraudulent, or deceptive;
• infringing anyone's intellectual property or privacy rights;
• interfering with the Service's security or operation — including introducing malware, probing or scanning systems, or scraping the Service at scale;
• reverse engineering, reselling, or redistributing the Service, or circumventing plan limits;
• using the AI features to generate illegal content, hate speech, malware, or deceptive material.

The assistant and marketing features use AI models to generate suggestions, summaries, and draft content. AI output can be inaccurate or incomplete. You are responsible for:

• your prompts and how you use the output;
• verifying any figures, categories, or reports before relying on them;
• having the rights to any content you provide as input.

AI output is not accounting, tax, legal, or financial advice and is not a substitute for a qualified professional. We may filter, refuse, or remove AI outputs that violate these Terms, and may suspend accounts for repeated violations.

You retain ownership of the financial data and content you enter. You grant us a limited license to host and process that content solely to provide the Service to you. We do not sell your data. See our Privacy Notice for details.

We own the Service and all associated intellectual property — the software, documentation, branding, and design. These Terms do not transfer any ownership to you.

We work hard to keep the Service reliable, but we do not guarantee it will be uninterrupted or error-free. To the fullest extent permitted by law, the Service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, we are not liable for indirect, consequential, or special damages (including lost profits, lost data, or loss of goodwill). Our aggregate liability to you is capped at the fees you paid in the 12 months before the claim. Nothing in these Terms excludes liability for fraud, death, or personal injury where the law requires otherwise.

You agree to indemnify and hold us harmless from claims arising out of your content, your unlawful use of the Service, or your violation of these Terms.

We may suspend or terminate your access if you materially breach these Terms, fail to pay amounts due, create a security or fraud risk, or repeatedly or seriously violate our policies. You may close your account at any time. When your account ends, we will give you a reasonable window to export your data before it is deleted.

These Terms are governed by the laws of the State of Florida, USA, and disputes will be resolved in its courts, unless mandatory local law gives you other rights. You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition. We are not responsible for delays caused by events beyond our reasonable control. If any clause is found unenforceable, the rest remain in effect. We may update these Terms from time to time; continued use of the Service after an update means you accept the new Terms.

Questions? Email us at support@getnestbooks.com.